Returns and Shipping
Terms
Terms may change. The terms that apply to you are those here on this site on the day you place your order.
You must supply accurate and up to date information about yourself to enable us to deliver your goods. We cannot take responsibility for incorrect information provided to us.
Only payment made in pounds sterling will be accepted. We reserve the right to refuse service to anyone for any reason at any time
Shipping
carefully wrapped using recycled mateials where possible. Prints and works on paper will be sent in a card backed envelope.
Orders can take up to 10 days business days to arrive in the UK and 2-3 weeks internationally.
Please contact us for international deliveries charges as they are calculated based on region, package size and weight. Please note that import duty tax is the responsibility of the customer and we not responsible for any delays in the import process.
Please note that for all artworks, the colours you see on your screen may be slightly different to those in the artwork. Colours can appear slightly differently on different screens, tablets and phones.
Refunds and Returns
If you wish to return an item you must contact us directly either using the contact page on this website or direct message on Instagram. Do not send back until you have prior authorisation by email.
If for any reason you are not entirely satisfied we will offer a full refund, provided items are returned to us undamaged and securely wrapped in the original packaging within 14 days of receipt of your order. Please ensure that the package is sent signed for and insured to the value of the artwork. The cost of shipping is not refundable.
We are unable to accept responsibility for the non-arrival of returned goods. If the goods are not returned in good condition you are liable to us for the cost.
In the interests of fraud prevention, your refund will be issued by the same method by which you paid within 30 days of receipt of the return.
Commissioned and customised pieces are exempt from the refund policy.